Privacy policy

Privacy Policy

This document delineates privacy policy of the website ‘makeupsecrets.com’ (here in after referred to as the ‘Site’/ ‘we’/ ‘us’) and sets out details relating to handling of your personal information when you visit and make purchase(s) from the Site. 

Statement of practice and policies

The Site supplies products online. The products belong to us. The Site is not a platform for supplying products belonging to third parties.

For supplying our products online, we use third party service providers/ third party tools. For instance, the Site is operating on the Shopify platform. You can review the current version of the Shopify Privacy Policy at any time at https://www.shopify.com/legal/privacy The Site uses payment gateway of Razorpay. You can review the current version of Razorpay Privacy Policy at any time at https://razorpay.com/privacy/ The Site uses courier services of third parties for shipping/transporting/delivering the products at your doorstep.

By visiting the Site, you agree and acknowledge to be bound by this Privacy Policy and consent that we will handle, process and share your Personal Information in the manner set out herein below.

Type of Information collected

When you visit the Site, you have an option to register as a member by simply creating your username and password. The account becomes password protected. Your account information is limited only to such employees and if required to the given third-party service providers, who need access to perform their job for you. Membership benefits may become available as per terms and conditions and at our sole discretion.

Even if you choose not to become a member then also you are entitled to visit and place orders on the Site without any restriction.

Device information

When you visit the site, information about your device, your interaction with the Site gets recorded. The device information recorded entails things such as version of web browser, IP address, time zone, what sites or products you view. The purpose of this collection is to only load the Site accurately for you and to perform analytics on Site usage to optimize the Site. However, you cannot be identified from this aggregate information.

Order information

In the event of placing an order for product(s), you are requested to share information such as name, address, e-mail id, mobile number/telephone number. Pursuant thereto, you are directed to payment gateway of Razorpay for making the required payment. It is only on this payment gateway that you are required to disclose your financial information for making your purchase. Your financial information is secure in accordance with the Privacy Policy of Razorpay.

Purpose of collection and usage of such information

The purpose of collecting the information [i.e. name, address, e-mail id, mobile number/telephone number, (username/ password in case of members)] is for making supply of products to you. Your financial information is used by payment gateway Razorpay in relation to your payment towards your purchase(s). We use commercially reasonable efforts to ensure that only limited information is collected to the extent necessary for supplying products to you. The information that is collected is used in relation to supply of products, shipping/transportation of the products and for discharge of your payment obligations. We collect such information which is related to supply of products on the Site, for sharing details of offers and updates on products, for creating interest in our products, customize user experience and for resolving any feedback/complaints/grievances you may have.

Cookies

Cookies are sent to your computer in order to uniquely identify your browser and improve the quality of our supply. The term cookies refer to small pieces of information that a website sends to your computer hard drive while you are viewing the site. We use third party tools which may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). Persistent cookies can be removed by following your browser help file directions. If you choose to disable cookies some areas of our Site may not work properly or at all. We use third-party tools, who may collect anonymous information about your visit to our Site using cookies, and interaction with our products. Such third parties may also use information about your visits to this Site and other websites to target advertisements for us. The third parties do not know or have access to your name, phone number, address, email address or any personal information. You can opt out of sharing this information with third parties by deactivating cookies, the process of which varies from browser to browser. No personal information is collected or used in this process. Please refer to the help file of your browser to understand the process of deactivating cookies on your browser.

Disclosure of information

We share the mentioned information to the given third-party service providers who help us fulfill our contract with you. Placement of your order through payment gateway Razorpay is considered as consent by you to disclose your sensitive personal data or information to the given third party.

In accordance with law, we are obligated to share personal information including sensitive personal data or information to the extent available with us, without your prior consent to Government agencies mandated under the law, as and when called upon by them under the law.

Accuracy of information

You are expected to share your accurate information with us. Any information found to be inaccurate or deficient shall be corrected or amended at your end and we are not responsible for such inaccuracy or deficiency.

Term and limitation

Our privacy policy may be updated from time to time in consonance with the requirement of laws and our terms and conditions. You are expected to periodically review our privacy policy to stay abreast with the latest version. We are not responsible nor accountable for any data breach/theft that may arise/occur at the end of any given third party service provider.

Complaints and grievance redressal

Any feedback, question, complaint or grievance in relation to this Site can be raised to our Grievance Officer. We will record any personal information and other content that is provided in the communication to effectively respond to your communication. The details of the grievance officer are given below:

 

Mr. Amit Kumar

Indeutsch Industries Private Limited,

SDF Block E-7 & 8 Noida Special economic Zone, Noida, Uttar Pradesh, 201305

Phone: +91 8800961600

E-mail: support@makeupsecrets.com